Harding Mortgage Associates, Inc

100% “Lower Rate” Guarantee

                After over 18 years in the mortgage business, I’ve found that there are only a few things I can absolutely guarantee. One of things I can guarantee 100% of the time is that there will always be someone, somewhere who will somehow be willing to quote you a lower interest rate.   The question is . . . can they deliver??

             Unfortunately, there are loan officers in the mortgage business that will quote rates that they can’t deliver, just to get you in the door.  Either the rates are old, or the lock period is not applicable to your situation or they didn’t tell you that their great rate requires 2 discount points or how about that pre-payment penalty they conveniently forgot to mention. 

Just as in the stock market, the “fear and greed” factors also exist in the mortgage business and many people are tempted to try to get the “lowest rate in town”. Unfortunately, The “bait and switch” mentality is also alive and well this business and I’ve talked to far too many people that have succumbed to the temptation to “take the bait”, only to regret it later, when it was too late. In our industry it’s more like “rate and switch”!  Here’s a quote from a customer service evaluation returned by one of my clients who decided to chase the “lowest rate in town”:

 “. . . with all this hindsight I now have, I dearly wish I had stayed with you at the good rate you said you could get me and just relaxed and let knowledgeable professionals  handle this most important decision of our lives.  Nothing was worth what my family has been through and we came as close to losing this house as it is possible to come.  I wanted you to know what became of me after I “dropped out of sight” and to tell you that doing exactly what you have been doing is the best thing that could happen to your future clients.  Your honesty serves you well.

William Banks, Another member of the “a little knowledge is a dangerous thing” club.

    Is it important to get a low interest rate??  You bet it is.  But the lowest rate in the world won’t do you any good if your loan doesn’t close on time and the lock period expires because the loan officer "dropped the ball".  Or, if you find out at the last minute that the rate’s good but it’s going to take an extra $2,000 in “points” that you don’t have.

 Here’s my guarantee . . .

  I’ll quote you a competitive rate that I can deliver . . . every time.  When I lock your rate in, you’ll know exactly how long it’s good for and how much it’s going to cost.  When I lock your loan it will be protected for a lock period that is more than sufficient to meet your needs.  In the event that your lock period expires before your loan closes, I’ll pay for an extension. And I guarantee that I’ll do everything within my power to make sure your loan closes on time, with minimal stress on everyone involved and, most importantly, with no last minute surprises unless, of course, they’re good ones!!